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Create your own monopoly.

I know, you satisfy clients expectations, my dear CEO. You even exceed it, isn’t you? Of course yes - and you tell me about it every minute.
But is it real? What do you know about your clients’ needs?  Do you know what exactly are the needs and the troubles of your exactly clients? Probably – term of supplying? Or maybe – problems with working capital? Or – probably they need something very specific? What is the real client’s problem? What is the service your client is ready to pay twice for?
What? You don’t know? Thing you only know is that your client needs your product? So, you don’t know ANYTHING about your client’s expectations.
Ask them. Just ask, my dear CEO.
“Dear John, what is the second (after price) thing that is most important for you?”
Ask all your clients. Group their answers. And create your own, unique offer.
Product could be the same, I’m sure. But client’s satisfaction will be dramatically different.
It is your niche. Your quiet bay, protected from competitors.
Your own monopoly. Your own margin.

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Crisis management. Finance management. ERP implementation. Just call.